Business For Wheel balancer and tire string

On January 30, 2020, a customer from Zimbabwe contacted us to purchase a tyre balancer machine and tire string. They want a CB1200 balancing machine and 50 boxes of 100x6mm brown tire string. They require the machine to be red and 220V single phase. The customer requires that the instruction manual be carried in the package. According to the customer's requirements. They asked for it to be delivered to a port in Zimbabwe.

About the information sent to us by the customer. We calculate the FOB price and quote the customer a suitable price. When the customer receives the price, they give us feedback and tell us their target price. He said that the price of the rubber tire string was a little high and asked if the price could be reduced. The customer said that it would be increased to 100 cartons, so the price was appropriately reduced by 1% to the customer.

This transaction with the customer went very smoothly, mainly due to the understanding of the customer's market, so the quotation is very close to the customer's expected price, so we can retain the customer for further negotiation and cooperation. Therefore, when we receive inquiries from customers, we should first search customer information to learn about their company, products, market prices and other information, and then through dialogue with customers to understand customer needs, so as to help customers solve problems. Finally, the order is obtained through price negotiation.